Terms & Conditions

Effective Date: June 29, 2026

Welcome to Serenity Stretch. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.

1. About Serenity Stretch

Serenity Stretch is a wellness and lifestyle brand offering premium Pilates grip socks and related wellness products designed to support movement, comfort, and confidence.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website.

3. Orders

All orders are subject to availability and acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing or product description errors.
  • Cancel orders suspected of fraud or unauthorized activity.

You will receive an email confirmation after placing your order. This does not guarantee acceptance of your order.

4. Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice. Sales tax and shipping charges will be calculated during checkout where applicable.

5. Shipping

Shipping times are estimates and are not guaranteed.

Serenity Stretch is not responsible for delays caused by:

  • Shipping carriers
  • Weather
  • Customs
  • Holidays
  • Incorrect shipping addresses provided by customers

Once a package has been shipped, responsibility transfers to the shipping carrier.

6. Returns & Exchanges

Due to hygiene reasons, all grip sock sales are final.

We only replace items if:

  • The wrong item was sent.
  • The item arrives damaged.
  • There is a manufacturing defect.

Claims must be submitted within 7 days of delivery with photos of the item.

Please contact us before returning any product.

7. Promotions & Discount Codes

Promotional codes:

  • Cannot be combined unless otherwise stated.
  • Have no cash value.
  • May expire without notice.
  • May exclude certain products or collections.

We reserve the right to modify or cancel promotions at any time.

8. Ambassador Program

Participation in the Serenity Stretch Ambassador Program is by invitation or application.

Ambassadors agree to:

  • Represent Serenity Stretch professionally.
  • Share authentic content.
  • Follow FTC disclosure guidelines when promoting products.
  • Use provided discount codes appropriately.

Serenity Stretch reserves the right to remove ambassadors from the program at any time.

9. Intellectual Property

All website content including:

  • Logos
  • Product designs
  • Graphics
  • Photography
  • Videos
  • Text
  • Branding
  • Social media content

is owned by Serenity Stretch and may not be copied, reproduced, distributed, or used without written permission.

10. Product Disclaimer

Our products are intended for general fitness and wellness purposes.

Serenity Stretch products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.

Customers should exercise caution during physical activity and consult a healthcare professional if they have any medical concerns.

11. Limitation of Liability

To the fullest extent permitted by law, Serenity Stretch shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Injuries resulting from improper use of products

Our maximum liability shall not exceed the amount paid for the purchased product.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software.
  • Copy or misuse website content.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Third-Party Links

Our website may contain links to third-party websites. Serenity Stretch is not responsible for the content or practices of those websites.

15. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of any changes.

16. Governing Law

These Terms & Conditions shall be governed by the laws of the State of New York, without regard to conflict of law principles.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Serenity Stretch

Email: serenitystretchnyc@gmail.com

Website: www.serenitystretchnyc.com